DeMachin Privacy Notice
The DeMachin Ltd privacy notice provides information on how DeMachin collects, use, secure, transfer and share your information.
DeMachin Ltd is based at 234-235 Temple Chambers, 3-7 Temple Avenue, EC4Y 0DA
|Residential Lettings||DeMachin Ltd out sources its lettings to local agents and therefore we may disclose details of the landlords name, address and items relevant to ensuring compliance is met.|
|Residential Sales||DeMachin Ltd out sources its Sales to local agents and therefore we may disclose details of the landlords name, address and items relevant to ensuring compliance is met.|
|Property Management||DeMachin Ltd will disclose details to contractors and third parties dealing with particular issues at the property. This may involve, landlord names, address, tenant name and address, details of the property and details relevant to the particular task only.|
|Financial Services and Insurance||We pass information only at the request of the client to recommended mortgage and insurance brokers|
|Property Sourcing||DeMachin Ltd sources properties for clients and therefore we have to disclose information to third parties, which are only involved with this particular activity, which is authorised by the client.|
Typically DeMachin Ltd collect:
|First name||Bank statements|
|Middle Name||Utility bills|
|Surname||Proof of deposit|
|Previous Name||Employment status|
|Residential status||Self-employed accounts|
|Email Address||Proof of Salary and/or payslips|
|Telephone numbers||Accountant’s details|
|Previous address||Solicitor details|
|Date of birth||Marital status|
|Nationality||Previous employers details including Address, email and telephone number|
|NI Number||Insurance details existing or current|
|Proof of ID||Forwarding address|
|Number of dependants||New property address|
|Names of dependants and ages||Supply address|
|Estate agent details including Address, email and telephone number|
In the general conduct of business, DeMachin Ltd collects information relevant to the services being sought across the range of services it offers (listed previously) from:
Such information will generally be collected directly via the use of any of our standard forms, over the internet, via email, in our branches or through a telephone conversation with you.
We may also collect personal information through our affiliates or suppliers.
In addition, you may choose to submit information directly to us via several methods, including:
You may also agree to third parties disclosing information about you to us that those third parties have collected.
We, our service providers and partners collect certain information by using automated means, such as cookies and web beacons, when you interact with our advertisements, mobile applications, or visit our websites, pages or other digital assets. The information we collect in this manner may include: IP address, browser type, operating system, referring URLs and information on actions taken or interaction with our digital assets.
We may use third-party web analytics services on our websites and mobile apps The analytics providers that administer these services use technologies such as cookies and web beacons to help us analyse how visitors use our websites and apps.
“Your Rights and Choices” section of this Privacy Notice specifies your ability, to opt out or limit the usage of the information collected.
Generally, we will collect, use and hold your information for the purposes of:
In addition to help you with a property related service we have to comply with certain regulations for example the “Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (referred to as “the Regulations).” DeMachin Ltd Estate Agents (CEA) and other subsidiaries are required to obtain certain information from you to comply with regulations. The information provided will only be used by DeMachin Ltd in relation to complying with the Regulations and will not be shared with any other party outside of the companies wholly owned by DeMachin unless we are required to do so under law.
If you decide to enter in to a business relationship with DeMachin or any wholly owned subsidiary to comply with certain regulations.
We will require two separate Identification documents one primary and one secondary document even if it appears on both lists. The information may be required at various stages of the process depending whether you are:
Purchasing (or Selling)
Primary documents – proof of ID
We reserve the right to employ third party electronic verification for the purpose of verifying identity. This search will not affect your credit rating
DeMachin processes your information under the following
The security of your personal information is very important and DeMachin Ltd is committed to protecting the information we collect. We maintain administrative, technical and physical safeguards designed to protect the personal information you provide or we collect against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use. We use SSL encryption on a number of our websites from which we transfer certain personal information.
We do not sell or otherwise disclose personal information we collect about you, except as described in this Privacy Notice or as indicated via the consent process at the time the data is collected. We share the information we collect with, but not limited to:
Landlords and landlord associates and sub processors
We contractually require these service providers to safeguard the privacy and security of personal information they process on our behalf and authorise them to use or disclose the information only as necessary to perform services on our behalf or comply with legal requirements
On websites, features can be accessed where we partner with other entities that are not affiliated with DeMachin Ltd. These include social networking, geo-location tools etc. are operated by third parties (indicated appropriately) who may use or share personal information in accordance with their own privacy policies. It is recommended that you review the third parties’ privacy policies if you use the relevant features.
DeMachin Ltd reserve the right to transfer your information in the event of a sale or transfer (wholly or partially) of our business or assets, with reasonable efforts for the acquirer protect
/ use your information consistent with our Global Privacy Notice. You can exercise your rights to contact the acquiring entity with questions concerning the protection and processing of your information.
We will keep information for a reasonable amount of time in order to perform the purposes listed above.
We only keep your information for as long as necessary. We generally keep personal information for 7 years after last contact with you. However DeMachin Ltd reserves the right to keep information for longer if we feel that this is in the legitimate interests of DeMachin Ltd.
DeMachin Ltd may transfer the personal information collected about you to recipients in countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will
protect that information as described in this Privacy Notice or as otherwise disclosed to you at the time the data is collected (e.g. via program specific privacy notice).
For the purposes of business conduct, enhancement, identification of fraud, money laundering and other potential un-authorised activities, DeMachin Ltd engages profiling activities via direct use or anonymization of sensitive personal information.
2.3.1 Direct Profiling
2.3.2 Indirect Profiling
Indirect profiling via anonymization of personal information is also used for preparing and furnishing aggregated data reports showing anonymised information, including, but not limited to, the following:
Your rights regarding the sensitive / personal information we maintain about you enable you to exercise choices about what personal information we collect from you, how we use that information, and how we communicate with you.
You may have the right to:
The right to access personal information may be limited in some circumstances by local law requirements.
To exercise these rights, please contact us as set forth below.
If you feel that the information we hold about you in incorrect or inaccurate you can contact us outlining the information you feel is incorrect of inaccurate
If we refuse to correct your personal information, we will provide you with a written notice that sets out the reasons for our refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint. We will provide you with access to information we hold about you:
If you would like to object to any processing of your information by DeMachin Ltd you can contact us outlining what processing of information you would like to object to.
If you would like DeMachin Ltd to delete, block or anonymise information we hold about you, you can contact us outlining what information you would like deleted, blocked or anonymised.
To update your preferences, ask us to remove your information from our mailing lists or submit a request to access, update, correct or delete your personal information, please contact us as specified in the “How To Contact Us” section below.
You can opt out collection of personal information by automated means e.g. when visiting our website or visit third-party websites and interact with our adverts, by using the Cookie Consent tool displayed in the website (the browser you use may provide options on how to opt out of receiving certain types of cookies). However without cookies you may not be able to use all of the website features and/or online services.
You can at any time tell us not to send you marketing communications by
If we obtain your information by consent you have the right to withdraw any consent you previously provided to us.
If we process your information under legitimate interest you can object at any time on legitimate grounds, to the processing of your personal information.
DeMachin Ltd we will apply your preferences going forward. Doing so will mean that you cannot take advantage of certain DeMachin Ltd and affiliate products, services and promotions.
The right to consent removal may be limited in some circumstances by local law requirements and you will be informed appropriately.
Or write to us at:
DeMachin Ltd, 234-235 Temple Chambers, 3-7 Temple Avenue, London, EC4Y 0DA
If we fall short of your expectations in processing your personal information or you wish to make a complaint about our privacy practices, please contact us via the details in the “How To Contact Us” section below.
To assist us in responding to your request, please give full details of the issue. We attempt to review and respond to all complaints within a reasonable time.
If we cannot for lawful reasons complete your request we will explain this to you to the extent that we lawfully can.
DeMachin Ltd stores personal information only for as long as it is necessary for the fulfilment of the purpose for which the personal information was collected, unless otherwise required or authorised by applicable law. We take measures to destroy or permanently de-identify personal information if required by law or if the personal information is no longer required for the purpose for which we collected it.
We will update this statement from time to time so we suggest that you review this statement at regular intervals. Where we undergo substantial changes to our privacy statement we will endeavour to inform you directly about these changes.
Dated: May 2018